As you are probably aware Canada Post is on a rotating strike, which has caused delays in all Replica Airguns orders. To speed things along we have switched to shipping through Purolator, but there have been subsequent issues with tracking numbers and information not showing up. I want to personally assure you that when we notify you your order has shipped, it absolutely has shipped.
I am reaching out to Purolator’s management team this week and hope to have these problems sorted out soon. Unfortunately it’s the busiest season for shipping couriers and with the Canada Post strike making things even more complicated, our communications have been slow. I will do my best to get to the bottom of all this and get our shipping back on track. Your patience and support is much appreciated.